Enterprise Solutions

At Finley, Macks & Rose, our enterprise solutions represent the pinnacle of bespoke consulting sophistication, designed to navigate the complexities of large-scale organizations with precision and foresight. We transcend conventional consulting by offering visionary strategies and pragmatic execution, enabling enterprises to sustain competitive advantage and inspire transformative growth. Our approach is rooted in a profound understanding of global dynamics and a commitment to innovation and long-term success. As true partners in your journey, we deliver bespoke solutions that not only address today’s challenges but are poised to lead your enterprise into the future.

Healthcare

Acute Care, Outpatient,TeleMedecine, Supply Chain, Sterile Processing, Shared Services

At Finley, Macks & Rose, we specialize in addressing the unique needs of health systems and post acute care systems through comprehensive consulting services that drive operational excellence, regulatory compliance, and financial stability. In an environment where efficiency and patient care are paramount, our Operational Efficiency and Process Improvement services help hospitals streamline workflows, optimize bed management, and improve patient throughput. We assist hospitals in complying with stringent regulatory requirements, including CMS audits, Joint Commission standards, and HIPAA data protection, ensuring complete regulatory alignment while reducing risks related to fraud, waste, and abuse.

Our Healthcare Strategy and Digital Transformation services focus on integrating cutting-edge technologies such as Health Information Systems (HIS), Telehealth, Remote Care solutions, and Electronic Health Records (EHR) optimization to enhance care delivery and patient outcomes. We also work closely with hospitals to strengthen their workforce planning, offering solutions in staff retention, leadership development, and change management, critical in environments facing clinician burnout and high turnover rates. Our commitment to patient care and outcomes is at the heart of everything we do.

In the crucial area of Labor Management, we deliver tailored solutions using proprietary tools that enable hospitals to achieve optimal staffing levels while managing labor costs effectively. Our innovative approach includes real-time analytics to predict patient demand, optimize shift scheduling, and prevent understaffing or overstaffing, which is critical in maintaining quality care and financial health. By focusing on both productivity and staff well-being, we provide actionable insights that help align staffing with fluctuating patient needs, reduce overtime, and prevent clinician burnout. Our proprietary tools, developed through years of expertise, enable us to offer hospitals precise workforce optimization models, ensuring the right staff is in the right place at the right time with confidence, leading to improved patient outcomes and enhanced staff satisfaction.

Recognizing the importance of financial health, we provide Capital Allocation, Financial Planning, and Revenue Cycle Management (RCM) Optimization to improve cash flow, reduce claims processing inefficiencies, and optimize reimbursement strategies. Additionally, our focus on patient experience transformation helps hospitals enhance satisfaction and retention through data-driven customer relationship management (CRM) tools and personalized care strategies. With a deep understanding of the acute care environment, Finley, Macks & Rose is deeply committed to elevating hospital operations, ensuring sustainability, and fostering a patient-first culture that values each individual's experience.

Acute & Post Acute Operations

We specialize in optimizing acute and post-acute care operations to enhance both patient outcomes and operational efficiency. We provide workflow optimization solutions that streamline patient flow from admission to discharge, ensuring a seamless and timely care process. Our care transitions management services improve coordination between acute care hospitals and post-acute facilities, reducing readmission rates and improving the patient experience. Additionally, we focus on capacity and bed management to maximize bed utilization and minimize wait times, increasing efficiency across care units. Using operational analytics, we provide data-driven insights to identify performance bottlenecks and implement targeted improvements, helping your organization deliver high-quality care while controlling costs.

Labor Management

We deliver cutting-edge labor management solutions designed to fix inefficient systems and reduce labor costs without compromising care quality. By using state-of-the-art technology, we implement daily productivity management that tracks key metrics like hours per patient day and overtime in real-time, automating insights to prevent staffing issues before they arise. Our zero-based staffing models and tailored staffing grids are driven by data, ensuring optimal staffing levels aligned with your budget and real-time needs, while our float pool management efficiently fills gaps to avoid unnecessary overtime. Built to be self-sustaining, our systems relieve your team from constant oversight, allowing your leadership to focus on delivering superior patient care.

Revenue Cycle Management

Experts in revenue cycle management (RCM), leveraging our expertise to optimize financial operations while improving overall hospital performance. Our team works to streamline claims processing, minimize denials, and enhance payer negotiations to ensure faster, more efficient reimbursements. We don’t just focus on financial outcomes—our approach also addresses length of stay (LOS), ensuring patients are discharged appropriately, which directly impacts revenue integrity and resource utilization. By refining both billing workflows and care processes, we help your hospital increase revenue capture, reduce avoidable delays, and maintain financial health, all while improving the patient experience and operational efficiency.

Supply Chain Management

We provide comprehensive supply chain management solutions tailored to healthcare organizations. Our expertise ensures end-to-end visibility, optimizing procurement, inventory management, and logistics to ensure critical supplies are available when needed while minimizing waste. We specialize in strategic sourcing to help you secure reliable suppliers at competitive prices, ensuring cost-effectiveness without compromising quality. Additionally, we focus on demand forecasting and inventory optimization to align stock levels with real-time patient needs, reducing excess inventory and improving efficiency. With a focus on risk management, we build resilient supply chains that can withstand disruptions, ensuring your operations run smoothly and sustainably.

Technology Services

Bridging the gap between healthcare operations and the adoption of innovative technologies. We offer a full suite of services, including technology development, where we work alongside your team to identify the best tools to meet your operational needs. We also manage change management strategies, ensuring smooth integration of new technologies by preparing your workforce for transitions, conducting training programs, and offering continuous support to minimize disruption. From implementing electronic health records (EHR) and telehealth platforms to automating key processes, our expertise ensures a seamless technological transformation. We provide customized digital roadmaps, so your organization not only adopts technology efficiently but thrives in an evolving digital landscape.

Culture and Employee Engagement

At Finley, Macks & Rose, we pride ourselves on our Diversity and Inclusion initiatives and dedicated Employee Engagement services. Our extensive expertise enables us to design tailored programs to help your organization transform its culture. We identify and address toxic elements through comprehensive culture assessments, gathering genuine insights to provide actionable recommendations for fostering a healthier, more inclusive work environment.

Our robust Diversity and Inclusion programs, including customized training workshops, leadership development, mentorship schemes, and forward-thinking policies, are designed to bring about lasting change. Additionally, our Employee Engagement services enhance overall satisfaction and retention through comprehensive surveys, feedback mechanisms, and recognition programs. Partnering with us will allow your organization to cultivate a culture that values diversity and inclusion, drives innovation, and enhances employee engagement, positioning your company as a leader committed to excellence and social responsibility.